Service & Repair of Grinder Pumps and Submersible Pumps

At Site Specific Designs, we not only service all pumps that we sell, but we also repair many other brands of pump systems in the market.

We are New Jersey and Pennsylvania’s E|One Certified Service Center.  No one knows your grinder pump better than Certified Service Center Technicians. Here are some of the advantages of using a Certified Service Center for your grinder pump repair:

  • Our technicians are E/One-trained and certified  — each Certified Service technician has undergone factory-taught lessons and passed an extensive examination that proves his abilities
  • Up-to-Date Information — Certified Service Centers receive the latest technical bulletins from the factory.  We can repair any failing pump and determine if your failure is covered by a warranty.
  • Genuine E/One Parts — not all grinder pump parts are equal. Genuine E/One parts are engineered and manufactured to the highest standards, using the exact materials to provide the longest life possible for your pump.  Site Specific Design, as a Certified Service Center, stocks spare parts for fast responses.
  • Testing equipment — Certified Service Centers have the necessary equipment to ensure your repaired pump is operating optimally
    We are a 24/7 service organization. If you have a service issue with any our products or someone else’s pumps or controls call us 800.295.8853 and see how we can show you we are your Total Solution to service and repair.
“Paul Tholey saved the day, literally! Our pump broke the night before our daughter’s 3rd birthday party and we thought we were going to have to postpone or cancel her party. Thankfully Paul came to our rescue at 10pm and installed a temporary pump and we were able to have her party! His service and professionalism were both top notch and we have recommended him to our neighbors, family and friends. Thank you again Paul!”
Michael Altomari Jr., Pennsburg, PA
“Bob and Mike came to my house yesterday, they measured the tank, and concluded that it has settled in the ground,and told me that this is the root cause of all my “pump” troubles. Very intelligent, engineering-based thinking. The way I see it, you have got yourself two very competent employees! Thank you.”
Hassan M., Gladstone, NJ
“I am writing you to let you know of the great job your employee Scott Gogel performed at my house today. Scott called me before he came and arrived on time and went right to work quickly identifying the problem and changing the parts to get us up and running quickly. He went out of his way to make sure that every part of the system was working correctly before he left. He knows these pumps inside and out. We are very satisfied with his work and am sure that you guys are too.”
John C., Harleysville, PA

How to Repair a Grinder Pump

Are you a handy do-it-yourselfer up for the challenge of troubleshooting your own residential grinder pump?  Watch the YouTube video below and prepare to get your hands dirty.  If you run into any trouble or simply want to order your spare parts from the largest stocking distributor in Pennsylvania and New Jersey, please don’t hesitate to contact us.

Contact our Grinder Pump Repair Experts
Are you stuck or overwhelmed with this repair? Want fast delivery of a part? Contact our experts to get advice, schedule a visit or order from our huge inventory of spare parts for your E/one or Homa grinder pumps.

Fast Technician Dispatch

We know how frustrating it can be waiting around for a service technician to arrive.  We never keep our customers waiting longer than necessary because Site Specific Design employs the Streetsmart™ Mobile  Application.  Streetsmart™ gives our dispatchers the ability to see the exact locations of our field employees to better plan their schedules and communicate arrivals to customers with later appointments.  This same system helps us keep accurate records of each service call for prompt and accurate billing.

  • Tracks location of field service technicians to give accurate appointment arrival times
  • Helps keep accurate records of site visits for accurate recall and billing

Sewer Pump Repair

Paul uses Streetmart™ mobile application to stay on schedule.